Each Jekyll & Hide product is guaranteed for a period of 1 year. Registering your purchase with us will enable you to claim on the guarantee anywhere in the world without having to produce your original receipt. Please note that the warranty does not cover any damage caused by misuse or neglect, accidents, normal wear and tear, exposure to extreme temperatures, solvents, acids, water, or damage by common carrying. The warranty specifically excludes any claims for incidental or consequential damages in connection with the product. To log a claim, email us on [email protected].